THE RIVIERA
Privacy Policy
Effective November 3, 2026
THE RIVIERA
Every relationship begins with trust.
Last Updated: November 3, 2026
Our Commitment to Your Privacy
At The Riviera, we believe extraordinary service begins with trust.
Whether you are discovering your next home, preparing to sell a cherished property, pursuing an investment opportunity, or relocating to a new community, your privacy deserves the same care and attention we bring to every real estate relationship.
We recognize that the information you share with us is personal. Protecting it is an essential part of our commitment to discretion, transparency, professionalism, and exceptional service.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information through our website, real estate services, client communications, and associated digital platforms.
We encourage you to review this policy to understand how your information is handled and the choices available to you.
1. About The Riviera
The Riviera is a real estate brand operating through its website, https://www.theriviera.ai, and related client communication channels.
The legal entity responsible for this website and the processing of personal information is The Riviera, which operates under The Riviera brand where applicable.
Throughout this Privacy Policy, "The Riviera," "we," "us," and "our" refer to that responsible business entity.
This Privacy Policy applies to personal information collected through:
Real estate brokerage services are provided through appropriately licensed professionals and entities where required by law.
Independent service providers and third-party platforms may maintain separate privacy policies.
2. Information We Collect
The information we collect depends on the nature of your interaction with The Riviera.
Personal and Contact Information
We may collect your full name, email address, telephone number, mailing address, preferred language, and communication preferences.
Real Estate Information
We may collect information about your property interests, including:
Transaction and Financial Information
When reasonably necessary for an authorized real estate transaction, we may collect or receive financing-related information, proof-of-funds documentation, transaction records, and other information relevant to the services you request.
We encourage clients to submit sensitive financial information only through secure, authorized channels.
Communications and Relationship Information
We may maintain records of property inquiries, correspondence, emails, text messages, appointment requests, client service preferences, transaction communications, marketing consent, and unsubscribe requests.
Telephone calls may be recorded where permitted by law and subject to applicable notice and consent requirements.
Website and Technical Information
Our website and authorized technology providers may collect IP addresses, browser and device information, referral sources, website interactions, and data collected through cookies or similar technologies.
3. How We Collect Information
We may receive personal information through several sources.
Directly from you: When you contact us, complete a website form, schedule a consultation, or engage our services.
Authorized transaction participants: When information is provided by professionals or other parties involved in a transaction you authorize.
Publicly available sources: Including certain property records and ownership information where relevant to legitimate real estate activities.
Website and technology systems: Through website functionality, analytics, and other technologies supporting our operations.
Information obtained from public records or third-party sources does not, by itself, establish permission to send marketing text messages.
4. How We Use Your Information
The Riviera may use personal information to:
Our intention is to make every communication relevant, timely, and respectful of your preferences.
5. SMS and Mobile Messaging Privacy
The Riviera may offer text messaging to support real estate inquiries, appointment scheduling, client communications, and other authorized services.
Depending on the messaging program and consent provided, messages may include:
SMS Consent
Where required by applicable law and messaging-provider policies, The Riviera obtains appropriate consent before sending text messages.
Promotional and marketing messages require the applicable express written consent.
Providing a telephone number through a general contact form does not automatically enroll you in promotional text messaging.
Consent to receive marketing text messages is voluntary and is not required as a condition of purchasing goods or services.
Where applicable, promotional messaging consent is collected separately from non-marketing service messaging consent.
We maintain records of messaging consent and communication preferences as reasonably necessary to administer our programs and demonstrate compliance.
Message Frequency
Message frequency varies depending on the messaging program, your requests, and your interactions with The Riviera.
Message and Data Rates
Message and data rates may apply according to your wireless service provider.
Opting Out
You may reply STOP to unsubscribe from the applicable text messaging program.
You may reply HELP for assistance.
You may also contact The Riviera using the contact information provided in Section 15.
We honor valid opt-out requests in accordance with applicable law and messaging-provider requirements.
Mobile Information Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, transfer, or exchange SMS opt-in lists or marketing consent with outside organizations.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Consent provided to The Riviera is specific to The Riviera and does not automatically authorize another business, affiliated company, lender, brokerage, or referral partner to send marketing text messages.
Authorized telecommunications providers and messaging platforms may process information on our behalf only as necessary to operate and administer the messaging services, not for their independent promotional use.
6. How We Disclose Personal Information
We may disclose relevant personal information when reasonably necessary to provide requested services, facilitate authorized transactions, maintain business operations, or comply with applicable law.
Real Estate and Transaction Professionals
Information may be disclosed to properly authorized real estate agents, brokers, escrow providers, title companies, lenders, inspectors, appraisers, attorneys, and other professionals involved in a transaction or service you authorize.
Technology and Operational Service Providers
Authorized providers may support website hosting, customer relationship management, scheduling, email delivery, telecommunications, information security, and other business functions.
These providers may process information necessary to perform their services, subject to applicable legal and contractual requirements.
Legal and Regulatory Requirements
Information may be disclosed when required by applicable law, valid legal process, professional regulations, or reasonably necessary to protect legal rights and security.
Information Shared at Your Direction
We may disclose personal information to a third party when you specifically request or authorize that disclosure.
A professional introduction or referral does not automatically authorize independent marketing communications from the recipient.
The protections concerning SMS opt-in information and consent described in Section 5 apply separately from the other information disclosures described above.
7. Cookies, Analytics, and Website Technologies
The Riviera may use cookies and similar technologies to support website functionality, maintain preferences, evaluate performance, and improve the online experience.
Depending on the technologies actually implemented, these may include:
Certain technologies may involve independent service providers.
Where applicable privacy laws require notice, consent, opt-out choices, or recognition of qualifying privacy preference signals, The Riviera will provide the required controls.
Visitors may also manage certain cookies through browser settings.
8. Your Privacy Rights and Choices
Depending on your state of residence and applicable law, you may have rights concerning your personal information.
These may include the right to:
The Riviera will not unlawfully discriminate against individuals for exercising applicable privacy rights.
To submit a privacy request, use the contact details provided in Section 15.
We may take reasonable steps to verify your identity before processing certain requests.
Requests will be handled within applicable legal timeframes, subject to lawful exemptions and recordkeeping obligations.
9. State-Specific Privacy Protections
Certain states, including California and Oregon, provide additional privacy rights to eligible residents under applicable consumer privacy laws.
Where The Riviera is subject to those laws, we will provide the required disclosures and honor applicable consumer rights.
California Residents
Eligible California residents may have rights to access, correct, or delete personal information and to opt out of qualifying sales or sharing of personal information.
Additional rights may apply to sensitive personal information and certain automated processing activities.
Oregon Residents
Eligible Oregon residents may have rights to access, correct, or delete personal information, obtain certain information about third-party disclosures, and opt out of qualifying processing activities.
An appeal process may be available where required by law.
Additional notices and privacy controls will be provided where applicable law requires them.
These rights are subject to the coverage thresholds, exceptions, and requirements of the relevant laws.
10. Information Security
The Riviera recognizes the sensitive nature of personal and financial information involved in real estate relationships.
We seek to maintain reasonable administrative, technical, and organizational safeguards designed to reduce the risk of unauthorized access, misuse, alteration, loss, or disclosure.
These safeguards may include appropriate authentication, restricted access to business systems, authorized service providers, and secure information-handling procedures.
No method of electronic transmission or storage can be guaranteed completely secure.
Real Estate Transaction Security
Real estate transactions may involve sensitive financial instructions.
Clients should independently verify all payment and wire transfer instructions using previously confirmed contact information before transferring funds.
Unexpected requests to change payment instructions should be treated with caution and independently verified.
11. Data Retention
We retain personal information for as long as reasonably necessary to provide requested services, maintain legitimate business relationships, satisfy applicable brokerage recordkeeping requirements, comply with legal obligations, and resolve disputes.
Retention periods depend on the category of information, the applicable transaction, and relevant legal requirements.
When information is no longer needed and no applicable obligation requires continued retention, we seek to securely delete, deidentify, or dispose of it.
12. Marketing and Communication Preferences
We respect your ability to determine how you receive communications from The Riviera.
You may manage promotional communications using applicable email unsubscribe links, text messaging opt-out instructions, or by contacting our team.
Marketing emails will provide an appropriate unsubscribe mechanism where required.
For text messaging programs, reply STOP to unsubscribe from the applicable program.
An opt-out from promotional communications does not necessarily prevent communications that are legally required or necessary to complete an existing authorized transaction.
We may maintain limited suppression records to ensure that communication preferences are honored.
13. Third-Party Websites and Services
The Riviera website may contain links to independently operated websites, property search platforms, financial institutions, scheduling services, and other external resources.
These organizations may maintain their own privacy policies and information practices.
We encourage visitors to review applicable third-party policies before submitting personal information.
This Privacy Policy does not govern the independent activities of websites or services that The Riviera does not control.
14. Children's Privacy
The Riviera's general website and real estate inquiry services are intended for adults and are not directed toward children under 13.
We do not knowingly solicit personal information directly from children under 13 through our general website services.
If we become aware that information has been collected in a manner inconsistent with applicable law, we will take appropriate steps to address it.
15. Contact The Riviera
At The Riviera, we welcome questions regarding your personal information, privacy preferences, and the handling of your information.
For inquiries or requests concerning this Privacy Policy, please contact:
THE RIVIERA
Legal Business Entity: The Riviera
Privacy Email: Privacy@TheRiviera.Ai
Mailing Address: 5441 Macadam Portland OR 97229
Website: https://www.theriviera.ai
If submitting a written privacy request, please include Privacy Request in the subject line so that your inquiry can be directed appropriately.
We may request information reasonably necessary to verify your identity and process your request.
16. Changes to This Privacy Policy
The Riviera may update this Privacy Policy periodically to reflect changes in business practices, services, technology, or applicable legal requirements.
Revisions will be posted on this page with an updated effective or revision date.
Where required by law, additional notice of material changes will be provided.
We encourage visitors to review this page periodically.
Our Commitment Endures
At The Riviera, privacy is not simply a policy. It is part of the responsibility that comes with being invited into life's important real estate decisions.
We value the confidence you place in our team and remain committed to handling your information with discretion, care, and respect.
THE RIVIERA
Real Estate. Elevated by Place.